Privacy Policy

Last updated: 7/31/2025

Introduction

TradersPal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading intelligence platform.

Information We Collect

Personal Information

  • Name and contact information
  • Email address and login credentials
  • Account preferences and settings
  • Communication preferences

Trading Data (Read-Only Access)

  • Trading history and transaction data
  • Portfolio positions and balances
  • Account performance metrics
  • Options trading data (including 0DTE strategies)
  • Risk exposure and allocation information

Usage Information

  • Platform usage patterns and interactions
  • Behavioral analysis data
  • Device and browser information
  • IP address and location data

How We Use Your Information

  • Provide and maintain our trading intelligence platform
  • Generate behavioral analysis and trading psychology insights
  • Deliver market intelligence and research
  • Send important updates and notifications
  • Improve our services and user experience
  • Ensure platform security and prevent fraud
  • Comply with legal and regulatory requirements

Data Security

We implement bank-level security measures to protect your information, including AES-256 encryption, secure servers, and access controls. Your data is protected both in transit and at rest.

Read-Only Access

We connect to your brokerage accounts with read-only permissions only. We cannot execute trades, move funds, or access your credentials. Your assets remain securely in your accounts.

Data Sharing

We do not sell, trade, or rent your personal or trading information to third parties. We will never share your trading data with advertisers, marketers, or other companies. We may share information with service providers who assist in platform operations, always under strict confidentiality agreements.

Data Retention

We retain your trading data for as long as your account is active and for a reasonable period thereafter to provide you with historical analysis. You can request deletion of your data at any time, though this may limit the platform's ability to provide behavioral analysis.

Your Rights

  • Access and review your personal and trading information
  • Request corrections to inaccurate data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request data portability
  • Disconnect brokerage accounts at any time
  • Control what trading data is analyzed

Third-Party Services

Our platform integrates with brokerage APIs and third-party data providers. These services have their own privacy policies, and we encourage you to review them. We only share the minimum data necessary for these integrations to function.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our platform or email us at privacy@traderspal.com.